Privacy Policy
Your privacy matters deeply to us. We're committed to protecting your personal information with the highest standards of security and transparency.
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Information We Collect
NextGenIntelliTech collects various types of information to provide you with exceptional budget consolidation services. We believe in complete transparency about what we collect and why.
Personal Information
Name, email address, phone number, and mailing address when you create an account or contact us.
Financial Data
Budget information, expense categories, and financial goals you choose to share with our platform.
Technical Information
IP address, browser type, device information, and usage patterns to improve our services.
Communication Records
Messages, support tickets, and feedback you send to help us serve you better.
How We Use Your Data
Your information helps us deliver personalized budget consolidation services that actually work for your unique situation. Here's exactly how we use what you share:
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Service Delivery
We analyze your financial data to provide tailored budget consolidation recommendations and track your progress toward financial goals.
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Platform Improvement
Usage patterns help us identify which features work best and where we can make improvements to benefit all users.
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Customer Support
Your contact information and communication history enable us to provide effective, personalized support when you need it.
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Security Monitoring
We monitor account activity to protect your financial information from unauthorized access and suspicious activity.
Information Sharing and Third Parties
We never sell your personal information to third parties. Period. However, there are specific situations where we may need to share certain data to provide our services effectively.
Service Partners
We work with trusted technology partners for data storage, analytics, and payment processing. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.
Legal Requirements
We may disclose information when required by Taiwan law, court orders, or regulatory requirements. This includes compliance with Personal Data Protection Act regulations and financial reporting requirements.
Important Note About Taiwan Regulations
As a company operating in Taiwan, we comply with the Personal Data Protection Act and other relevant local privacy regulations. Your data is processed according to Taiwan's strict privacy standards, which often exceed international requirements.
Your Rights and How to Exercise Them
You have substantial control over your personal information. These aren't just legal requirements – they're fundamental rights we actively support.
Access Your Data
Request a complete copy of all personal information we have about you. We'll provide this within 30 days at no cost.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your dashboard or by contacting support.
Delete Your Data
Request complete deletion of your account and associated data. Some information may be retained for legal compliance purposes.
Data Portability
Export your financial data in a standard format that you can use with other services or for your own records.
Restrict Processing
Limit how we use your information while still maintaining your account access for essential services.
Withdraw Consent
Revoke permission for non-essential data processing activities while keeping your core account functionality intact.
How to Make a Request
Contact us at [email protected] or call +886 7 719 7088. We'll verify your identity and respond within 30 days. Most requests can be processed immediately through your account dashboard.
Security Measures and Data Protection
Protecting your financial information requires multiple layers of security. We invest heavily in both technology and training to keep your data safe.
Encryption Standards
All data is encrypted using AES-256 encryption in transit and at rest. Financial information receives additional encryption layers for maximum protection.
Access Controls
Employee access is limited to job-specific needs with multi-factor authentication required. All access is logged and regularly audited.
Infrastructure Security
Our servers are hosted in Taiwan with 24/7 monitoring, redundant backups, and regular security testing by third-party experts.
Regular Updates
Security systems are updated continuously with patches applied immediately for critical vulnerabilities. We conduct monthly security reviews.
Data Retention and Deletion
We keep your information only as long as necessary to provide services and meet legal obligations. Here's our approach to data retention:
Active Account Data
While your account is active, we retain all information necessary to provide budget consolidation services. You can delete specific data points at any time through your account settings.
Inactive Accounts
If you don't log in for 24 months, we'll send email reminders before automatically deleting non-essential data. Critical account information is retained for an additional 12 months for potential account recovery.
Legal Requirements
Some financial records must be retained for 7 years under Taiwan regulations. This includes transaction logs and account creation records, but not detailed financial data or personal communications.
International Data Transfers
Your data is primarily processed and stored within Taiwan. However, some of our technology partners operate internationally, which may involve limited data transfers.
Transfer Safeguards
When international transfers occur, we ensure equivalent protection through contractual safeguards, adequacy decisions, or other approved mechanisms. Your data receives the same level of protection regardless of location.
Privacy Questions and Concerns
We want you to feel completely comfortable with how we handle your information. Don't hesitate to reach out with any questions about this policy or your data.
Get in Touch About Privacy
Our privacy team typically responds within 24 hours during business days. For urgent security concerns, please call us directly.